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Benefits Administration
Improve operational efficiencies along with systemic departmental cost
reductions reassigning the organizational benefits administration workload
A comprehensive health and welfare benefits plan is one of the largest and fastest growing expense incurred by organizations today. CFO’s and Human Resources executives are seeking ways to reduce the costs associated with these plans by any means necessary including looking outside the organization.
Winston’s Benefits Administration Outsourcing (BAO) service is helping organizations reduce benefit costs without impacting employee benefits coverage.
Winston’s Web-based self-service solution provides your employees with access to the information required to make intelligent Benefit choices while providing your Benefits staff professionals the tools they need to simplify and automate your organizations benefits management practices with a multi-point approach utilizing state-of-the-art Benefits technology platform and our “high-touch” personal care approach through our
Benefits-On-Demand call center.
Winston’s BAO services include several components which will help your organization to:
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Provide a uniform method for Benefits Enrollment with a fully integrated employee and manager self-service solution which will reduce the administrative burdens associated with any enrollment event. |
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Implement a single call resolution resource for the majority of
benefit related inquires or transactions through our Benefits-On-Demand call center.
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Cost effectively streamline the eligibility management process, administer complex vendor billing and premium accounting issues with our WAVEPointe Administration Solution. |
Winston’s BAO solutions contain several components which can be utilized
separately or as an integrated bundle of services which include:
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Our Technology - Our technology solutions have expanded and adapted to the ever changing complex benefits environment since the initial release of our on-line benefits administration solution back in 1991.
Today our latest release of our integrated Employee Benefits Solution™ - EBS; delivers to the desktop a single sign-on SaaS proprietary solution for the enrollment, administration and vendor management of an organizations health and welfare, voluntary and other 3rd party benefit providers.
Administration Solutions – Winston’s WAVEPointe™ Solution – can help an organization automate and streamline the complex back end vendor management processes associated with the administration of an organization’s benefits program.
The WAVEPointe™ Solution establishes secure, bi-directional Electronic Data Interchange (EDI) interfaces between our enrollment solution and an organizations HRIS/Payroll system providing seamless premium accounting and reconciliation services across Carriers, TPA’s and other 3rd party providers. An organization can transmit, monitor and manage the enrollment, eligibility and participation of the benefits program electronically and confidently, verified by over twenty robust reports which are generated automatically upon each billing or payroll cycle.
If an organization is struggling with the administration of a voluntary benefits offering, WAVEPointe™ provides the capability to consolidate and migrate all your voluntary benefits administration onto a single payroll instruction code thereby reducing the administrative complexities currently associated with a robust voluntary benefits solution.
Benefits-On-Demand Call Center – Winston’s Call Center operation provides employer groups and plan participants with the resource required to navigate today’s complex benefits landscape.
Our on-shore, licensed benefit counselors staffing our call center provide an organization with the knowledge and “high-touch” employee experience to
guide and assist plan participants with: |
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The explanation and understanding of enrollment options
and benefit choices
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Troubleshooting billing, enrollment and claims issues.
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Determining employee plan eligibility and dependent eligibility status. |
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At many organizations, a significant amount of employees do not have on-line access at the worksite or home. The Benefits-On-Demand call center can provide organizations employees’ assistance over the phone with enrollment; education or life event changes throughout the year insuring you plan participants have the resources needed with one phone call to easily and effectively manage their own benefit options.
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No matter how complex your current environment is today, Winston’s Benefits Administration Outsourcing services can help ease the financial burden and lighten the administrative workload for your organization.
We invite to you to employ the Related Solutions navigation menu on the right for a more
in-depth exploration of the components described above comprising Winston’s Benefits Administration Outsourcing services and a look at other solutions offered along with Winston’s Benefits Administration services.
Contact us to schedule a complementary benefits administration workflow analysis for your organization to determine how we can help you reduce the cost associated with the administration of your benefits plan.
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